QSI News

Silver Service for Tonbridge’s Castle Cars

Tonbridge-based Castle Cars has won two 2016 QSi Silver awards in both the Private Hire Operator of the Year (1-80 vehicles) and Community Award categories.

Professional Driver magazine editor Mark Bursa said: “Tonbridge’s Castle Cars is a well-established operator that has built its business around stability and service – but has seen growth of 50% in the past two years. This friendly local firm offers everything from basic taxis to chauffeur cars, all to a consistently high standard. The judges were impressed by the high standards of customer care, particularly for vulnerable passengers.”

Bursa added: “Castle Cars is even working with a dementia charity to come up with ways to stop elderly people being scammed on their doorstep. Good ideas such as welcome packs to residents of new homes helps build great local customer loyalty.”