To make a successful business, you need the right idea, at the right time, in the right place. Richard Clay saw a lot of businesses when he worked for a bank on the Isle of Man. Many of his clients from the British mainland would fly in for meetings, and Richard kept hearing a common complaint: the dismal state of the local taxis that used to pick them up from the airport and bring them to the office.
“The cars were often appalling - I don’t know how they got through the test,” he says.And the drivers were no better: unshaven, with shellsuits on, and the cars smelled of smoke. “And by the time they got to the office, they knew the driver’s life history. They knew his mum had warts!” Richard jokes.