HOW TO ENTER THE 2020 PROFESSIONAL DRIVER QSI AWARDS
Applicants should register their interest or intention to enter by completing the simple entry form.
This does NOT constitute a full entry to the awards. This must comprise a written submission of not more than 1,000 words, plus supporting materials including photographs or videos that back up the claims made in the entry.
Entries may be submitted in either digital format or with hard copies submitted via post. The entry should attempt to explain clearly why the company should win an award. For guidance, the following points should be addressed:
ALL CHAUFFEUR AND PRIVATE HIRE COMPANY CATEGORIES
QUALITY: Describe standards applied to your business that are designed to make it stand out from your local competitors. This could apply to vehicles, drivers, promotional materials and any other aspect of the business, including training and staff retention. Explain your formal training programs for drivers and support staff. Show examples of quality within the business with your supporting materials.
SERVICE: What successful approaches are used to improve customer service? Are your drivers delivering exceptional standards of customer care? Demonstrate high levels of satisfaction and customer loyalty with testimonials and customer surveys.
INNOVATION: What innovative ways do you employ to improve your business? This could include creative uses of new technology, fresh and different approaches to marketing or presentation of the business, or customer-driven ideas and initiatives that give your company a competitive edge.
PROFESSIONAL DRIVER OF THE YEAR
This category is open to all Chauffeur and Private Hire operators, irrespective of size. This award is for an individual driver or chauffeur, to be nominated by the operator or employer, who in the employer’s opinion provides the absolute highest standard of service, in terms of driving skills, customer service, personality, ability to represent the company and any other way. The winners will be recognised as “the best of the best” in the professional driving business.
This category is open to all Chauffeur and Private Hire operators, irrespective of size. What are the creative ways you promote and market your company? How do you make use of the Internet, digital media, social media, and advertising? What are some examples of media coverage your company has attracted?
This category is open to all Chauffeur and Private Hire operators, irrespective of size. The award is to recognise initiatives that have made the wining companies real “local heroes”, working with local community organisations and giving their business a local profile above and beyond that of a mere transport provider. Describe how you work with local councils, organisations, community groups and charities to “go the extra mile” in your local area.
This category is open to all Chauffeur and Private Hire operators, irrespective of size. “Green” initiatives are an increasingly important aspect of all companies’ activities Describe the environmentally-friendly policies adopted by your company that have made it especially eco-friendly, and explain the positive impact this has had on your overall business.
NEW START OPERATOR AWARD
If your business began trading after January 1st 2018 why not enter this award and receive recognition for your hard work and determination? Our winner will be an entrepreneur who may have brought a fantastic new perspective to the market, found a niche area to focus on or overcome all odds to achieve success. Tell us about your business, your performance and your future plans to win the recognition you deserve.