Blacklane launches chauffeur hailing service in 21 cities worldwide this month

Blacklane Wohltorf

Blacklane is launching a ‘chauffeur hailing’ service in 21 cities across 11 countries this month, allowing customers to book an executive car on demand in real time.

New York is the first city, launched on March 1, with London the second to go live on Tuesday, March 2. In London, on-demand cars expected to be Jaguar I-Paces or Teslas provided by Havn, the electric chauffeuring brand acquired by Blacklane from Jaguar Land Rover last month.

The global chauffeur service already offers scheduled rides in 50 countries. Blacklane’s new on-demand service maintains the same quality, health and safety standards, fixed competitive fares, and sustainability as its pre-booked trips.

“People need trusted local transportation now more than ever as cities reopen,” said Blacklane CEO Dr Jens Wohltorf (pictured). “Many companies have built ride-hailing platforms with little quality control and confusing costs. But Blacklane has built a global chauffeur-hailing service with clear, consistent rates and the highest quality standards.”

After New York, Blacklane will roll out the chauffeur-hailing service in London and Dubai on Tuesday, March 2, with Berlin launching on Wednesday, March 3, followed by Paris on Thursday, March 4. Eight US cities will go live next week and all 21 cities will have launched by March 26. The full city list is:

  • Austria: Vienna
  • France: Paris
  • Germany: Berlin, Düsseldorf, Frankfurt, and Munich
  • Ireland: Dublin
  • Italy: Milan
  • Portugal: Lisbon
  • Singapore
  • Switzerland: Zurich
  • UAE: Dubai
  • UK: London
  • US: Boston, Chicago, Las Vegas, Los Angeles, Miami, New York, San Francisco, and Washington DC.

As with its scheduled rides, Blacklane partners with local chauffeur companies and offers all-inclusive fares based only on distance. Guests do not pay extra for higher demand, traffic or tolls, providing the same cost certainty for all types of trips.

Private and business customers can book on Blacklane’s iOS app. Chauffeurs clean and sanitize vehicles before and after each journey. They greet guests with a slight bow instead of a handshake, maintain maximum distance, and provide hand sanitizer and masks. Guests can call or chat with Blacklane’s 24/7 customer service team in the app.

Blacklane’s scheduled service continues as usual, with rides booked 30 minutes to months in advance on its website and apps. Guests can reserve private and sanitised door-to-door airport transfers, hourly rides and inter-city trips.