Private Hire Company of the Year, 1-80 vehicles

Gold – Your Local Car, Camberley

Silver – OnCue Transport, London

Bronze – Castle Cars, Tonbridge

Sponsored by Karhoo

QSi Your Local Car

Our Gold winner impressed the judges with its incredible focus on service within its relatively small operating area. It promotes services and businesses within the towns it serves. Its drivers are local people and the service on offer is personal and professional. Doing exactly what it says on the tin, Camberley’s Your Local Car.

QSi OnCue Transport 1

Our Silver winner is a highly specialised operator that fulfils a vital and an extremely demanding job of transporting people with medical or mobility needs. This year the company has launched a new corporate image and a growing fleet of 35 specialist vehicles for healthcare work. Congratulations to OnCue Transport.

Our Bronze award winner is a company that has been no stranger to this stage – a highly professional company that works with local authorities and charities to improve the taxi service in its area. For the sixth time since 2013, it’s another QSi Award for Tonbridge’s Castle Cars. 

ROLL OF HONOUR

2018

Gold        Location Cars, London
Silver       Castle Cars, Tonbridge
Silver       Pryors, Didcot

2017

Gold       Go Green Taxis, Didcot
Silver      Cabs Smart, Ipswich
Silver      Location Cars, London
Bronze    Castle Cars, Tonbridge

2016

Gold       Go Green Taxis, Didcot
Silver      Castle Cars, Tonbridge
Bronze    Cloud Cars, Nottingham

2015

Gold       Go Green Taxis, Didcot
Silver      Alpha Executive Cars, Bury St Edmunds
Bronze    Castle Cars, Tonbridge

2014

Gold       Pryors Cars, Didcot
Silver      Castle Cars, Tonbridge
Bronze    On Time Travel, Warrington

2013

Gold       On Time Travel, Warrington
Silver      Cloud Cars, Nottingham
Bronze    Bolton Airport Transfers, Bolton


Private Hire Company of the Year, 81+ vehicles

Gold – Radio Taxis, Southampton

Silver – Street Cars, Manchester

Bronze – Veezu, Newport

Sponsored by Catalina

QSi Radio Taxis

Our Gold winner is Radio Taxis Southampton, a company that combines a real focus on local service with a passion for innovation. Radio Taxis pays specific attention to the needs of all its customers, from students to corporate clients – and its drivers. Initiatives include a customer reward scheme, free Christmas travel for emergency services staff, a students’ get home safe scheme and even a website to help any operator in the UK source products and consumables.

QSi Street Cars 1

The Silver award goes to last year’s Gold winner in tis category. Manchester’s Street Cars has built on its strong position in its home city, adding a new dimension to its service by taking over the massive local airport contract.

QSi Veezu 1

Our Bronze award goes to Veezu, a massive operator with innovation at its core. Veezu is driving consolidation in the industry, creating huge regional hubs, investing in technology and driver training. 

ROLL OF HONOUR

2018

Gold       Street Cars, Manchester
Silver      Royal Cars, Oxford
Bronze   Green Tomato Cars London

2017

Gold       Parker Car Service, London
Silver      Royal Cars, Oxford
Bronze    Carrot Cars, London

2016

Gold       Addison Lee, London
Silver      Parker Car Service, London
Bronze    GLH, London

2015

Gold       Phoenix Taxis, Blyth
Silver      Parker Car Service, London
Bronze    Addison Lee, London

2014

Gold       Phoenix Taxis, Blyth
Silver      GLH, London
Bronze    Greentomato Cars, London

2013

Gold       GLH, London
Silver      The Keen Group, London
Bronze    Climatecars, London 


Environmental Award

Gold – DG Group, Nottingham

Silver – 001 Taxis, Oxford

Bronze – GLH, London 

Sponsored by Professional Driver

QSi DG Group

Our industry is in the firing line as local authorities bring in tough clean air policies. As a result, operators are having to take the green side of their business very seriously indeed.

Our Gold winner has worked with its city council to help define and implement the local environmental policy. In a truly ground-breaking deal, it has installed a multi-vehicle electric car charging hub at its head office – not just for its own fleet, but open to the public. Our outstanding Gold QSi winner is Nottingham’s DG Group.

QSi 001 Taxis 1

Our Silver winner has also been at the vanguard of introducing a cleaner fleet in its home city. Oxford’s 001 Taxis  also carries out an extensive carbon offsetting programme, planting a tree for every car on its fleet. And it even encourages staff to walk or cycle to work.

QSi GLH 1

Our Bronze winner has demonstrated a long-term commitment to reducing its environmental impact. North London-based GLH was an early adopter of hybrids, and now electric cars, but beyond that it addresses the issue of sustainability throughout its operations, and lets its customers know what it’s doing. And it has maintained its strike record of at least one QSi Award in every year since we started the awards in 2013! 

ROLL OF HONOUR

2018

Gold       Green Tomato Cars, London
Silver      DG Cars, Nottingham
Bronze    Parker Car Service, London

2017

Gold       Addison Lee, London
Silver      Green Tomato Cars, London
Bronze    Cloud Cars, Nottingham

2016

Gold       Addison Lee, London
Silver      eConnect Cars, London
Bronze    Cloud Cars, Nottingham
Bronze    GLH, London

2015

Gold       eConnect Cars, London
Silver      Addison Lee, London
Bronze    Go Green Taxis, Didcot 

2014

Gold       eConnect Cars, London
Silver      Phoenix Taxis, Blyth
Bronze    Green Tomato Cars, London

2013

Gold       Climatecars, London
Silver      GLH, London
Bronze    Cloud Cars, Nottingham


New-Start Operator Award

Gold – Driven By Liberty, Manchester

Silver – OnCue Transport, London

Bronze – Tadley Cars, Tadley

Sponsored by Professional Driver

QSi Driven by Liberty

The New-Start Operator Award aims to reward private hire, taxi and chauffeur businesses that have only recently become established in the market. It’s open to companies that have either started operating or undergone a major change of management or direction since the start of 2015.

Our Gold winner only launched this April, but has delivered a textbook case study in how to do everything right, from stylish branding to car choice – and of course employing highly professional chauffeurs. Since then, Driven By Liberty has built a fleet of nine luxury cars and a growing list of blue-chip clients in the north-west.

QSi OnCue Transport 2

The Silver award goes to a company that went through a major rebranding exercise 12 months ago to focus on providing specialised services to the healthcare sector in London. OnCue Transport’s service has been so successful that it is struggling to find enough suitable vehicles.

QSi Tadley Cars

Our Bronze winner was inspired to set up a car service when he moved to a new town and tried to order a taxi. On being told it would be a three-hour wait, Gary Squires knew there was a big opportunity. He started Tadley Cars last year and the business is thriving through offering a friendly, local village taxi service, with two cars and plans to add more. 

ROLL OF HONOUR

2018

Gold       Excel Executive, London
Silver      Wayland Executive Cars, Watton
Bronze    AZ Luxe, London

2017

Gold       Orion Luxury, London
Silver      London Luxury Chauffeuring, London
Bronze    Myhills Mini Coaches, Cambridge

2016

Gold       Alpha Executive Cars, Bury St Edmunds
Silver      Near and Far, Fakenham
Bronze    EA Chauffeurs, Byfleet

2015

Gold       eConnect Cars, London
Silver      Portfolio Executive, Woking
Bronze    Alpha Executive Cars , Bury St Edmunds 

2014

Gold       Capstar Chauffeurs, London
Silver      Park Executive, Sunderland
Bronze    London SilverBlack, London


Community Award

Gold – Royal Cars, Oxford

Silver – Veezu, Newport

Bronze – GLH, London
Bronze – Street Cars, Manchester

Sponsored by Plan Insurance

QSi Royal Cars

The QSi Community Award aims to reward those operators that make an extraordinary effort to provide an exceptional service for local businesses and organisations.

Our Gold winner doesn’t just support its local community of Oxford – it does that in the form of support for hospitals, sports teams and local children’s charities.

But Royal Cars is a company with broad horizons – its community is the world! The company funds doctors and even refuse collection in the remote Pakistani villages where the grandparents of the company’s owners were brought up. And when it found that a driver was sending most of his wages to Sierra Leone in Africa to fund a school, the company chipped in, and has built a well in the same village.

QSi Veezu 2

Our Silver Community award is tinged with sadness. Veezu raised a staggering £50,000 to support Childline – just by donating 1p from every app booking during a 13-month period. The initiative was the idea of company CEO Joel Hope-Bell, who tragically passed away from cancer last year.

QSi GLH 2

This category is so popular that we’ve decided to award two Bronzes this year. Our first winner provides non-emergency transport for hospitals and safe travel for disabled or special needs students, providing special training for all its drivers to ensure the highest standards. GLH will be adding another shelf to its trophy cabinet!

QSi Street Cars 2

The second Bronze award goes to the company that won this category in 2017. Manchester’s Street Cars has a great track record in local initiatives. It supports local charities and sports teams, as well as major local events – everything from Ramadan to Pride. And a work experience scheme gives young people a first taste of the workplace. 

ROLL OF HONOUR

2018

Gold       GLH, London
Silver       Q Despatch, London
Bronze    Royal Cars, Oxford

2017

Gold       Street Cars, Manchester
Silver      GLH, London
Bronze    Solway Private Hire, Silloth

2016

Gold       Solway Private Hire, Silloth
Silver      Castle Cars, Tonbridge
Bronze    GLH, London

2015

Gold       Solway Private Hire, Silloth
Silver      GLH, London
Bronze    Argyle Taxis, Birkenhead

2014

Gold       Solway Private Hire, Silloth
Silver      GLH, London
Bronze    Posh Limousines, Stoke-on-Trent

2013

Gold       Fylde Executive, Blackpool
Silver      Pryors, Didcot
Bronze    GLH, London


Marketing Award

Gold – Station Taxis, Sunderland

Silver – 001 Taxis, Oxford

Bronze – Street Cars, Manchester

Sponsored by CMAC

QSi Station Taxis

Which companies promote their operations in the most creative and original way? The QSi Award for Marketing aims to find out. The judges were looking for Chauffeur, taxi or Private Hire operators, large or small, that make use of innovative or creative marketing and advertising across a range of media, and can show how this has improved their businesses.

How do you really stand out from the crowd? Our Gold QSi Marketing winner has certainly found a formula that works, generating hundreds of thousands of social media hits and a massive improvement in customer engagement.

What’s the secret? Singing drivers! A “cabpool karaoke “ initiative has worked wonders for Sunderland’s Station Taxis – and the company has backed this up with support for charities, hospitals and strong digital marketing.

Qsi 001 Taxis 2

Our Silver winner couples a scientific approach to building its online presence with great partnerships in and around its city, with universities, shopping centres, hotels and festivals. Innovation and creativity spell Silver for Oxford’s 001 Taxis

QSi Street Cars 3

Our Bronze winner has been here before. Manchester’s Street Cars took its third 2019 QSi Award thanks to has a meticulous approach and a highly original style of advertising, coupled with strong use of social media and an investment in app and kiosk technology.

ROLL OF HONOUR

2018

Gold        Street Cars, Manchester
Silver       Radio Taxis, Southampton
Bronze    Royal Cars, Oxford

2017

Gold       GLH, London
Silver      Addison Lee, London
Bronze    Go Green Taxis, Didcot

2016

Gold       Go Green Taxis, Didcot
Silver      Addison Lee, London
Bronze    Airport Lynx, Cambridgeshire

2015

Gold       Spotty Cars, London
Silver      Addison Lee, London
Bronze    Airport Lynx, Cambridge

2014

Gold       Tristar Worldwide, London
Silver      White 7, Shrewsbury
Bronze    Capstar Chauffeurs, London

2013

Gold       White 7, Shrewsbury
Silver      Reliance Worldwide, London
Bronze    Tristar Worldwide, London


Chauffeur Company of the Year (1-10 vehicles)

Gold – Belgraves of London, Sutton

Silver – Smart City Prestige, London 

Bronze – Drive Arrive, Huntingdon 
Bronze – MET Chauffeur Services, Erskine

Sponsored by BMW

QSi Belgraves

This is always a closely-fought category in the QSi Awards. The judges find this is always one of the hardest categories to call.

Winning Gold in this category is a tough ask. Ultimately, could anybody top last year’s winner? And despite an incredibly high standard, the answer was no. Taking its standards to another level of detail, differentiation, and consistency, our Gold winner is once again Belgraves of London.

QSi Smart City Prestige

Our Silver QSi winner is a company that focused on weddings and events – but Smart City Prestige has now taken its high standards of driver training and meticulous approach into the corporate sector, where it is already picking up top-quality clients.

QSi MET Chauffeur Services

Once again, our judges couldn’t get down to three, so we have two Bronze winners. This year we have seen a strong entry from north of the border, and our first Bronze award goes to MET Chauffeur Services of Erskine, a Scottish firm high standards, a first-rate website and a strong focus on business travel, airport work and tours.

QSi Drive Arrive

Our second Bronze winner is a two-car business in a rural part of the country that offers an exceptional standard of personal customer service, tailoring its offering to each customer’s needs. Huntingdon-based Drive Arrive also runs a Facebook group that allows operators to work together and fill “dead legs”. 

ROLL OF HONOUR

2018

Gold        Belgraves of London, Sutton
Silver        MET Chauffeur Services, Erskine
Bronze     Orion Luxury Services, London
Bronze     AZ Luxe, London

2017

Gold       Orion Luxury, London
Silver      Cole Executive Hire, Malmesbury
Bronze    Chauffeur Travel, Bath

2016

Gold       Alpha Executive Cars, Bury St Edmunds
Silver      MLC Chauffeurs, Chorley
Bronze    Driving Force, Tunbridge Wells
Bronze    Home James, Birmingham

2015

Gold       Chirton Grange, Rochester
Silver      Near and Far, Fakenham
Bronze    Park Executive, Sunderland

2014

Gold       Park Executive, Sunderland
Silver      Elite Chauffeur Services, Edinburgh
Bronze    Chirton Grange, Rochester

2013

Gold       Parkers Executive, Newcastle-upon-Tyne
Silver      Driving Force, Tunbridge Wells
Bronze    Location Chauffeurs, South Mimms 


Chauffeur Company of the Year (11-30 vehicles)

Gold – Fylde Executive Cars, Blackpool

Silver – iChauffeur, London

Bronze – Embassy Cars, London

Sponsored by BMW

QSi Fylde Executive

The mid-size Chauffeur Company category has traditionally been dominated by growing, business-focused operators, and this year’s shortlist is no exception.

It’s taken a special effort to topple last year’s winner. Lancashire’s Fylde Executive Cars was a Gold winner back in our first year of the QSi awards – and the company has developed rather impressively since then.

A strong brand, a growing affiliate programme and an impressive driver training programme would probably be enough on its own – but the company bought a struggling local taxi firm in 2017, adding a second tier of service to its offering.

QSi iChauffeur

A strong focus on driver training and retention, plus a highly strategic and innovative approach brought a Gold QSi Award in this category last year for 2019’s Silver winner. iChauffeur has since then improved its level of service, so it now operates 24/7. And the company’s growing international affiliate programme has widened its global reach.

QSi Embassy Cars

Our Bronze winner still just in this category – but Embassy Cars’ growing fleet and customer base, and increasing focus on events, are likely to elevate it into the big league at some stage. 

ROLL OF HONOUR

2018

Gold       iChauffeur, London
Silver      Embassy Cars, London
Bronze    Herts Executive, Welwyn Garden City

2017

Gold       iChauffeur, London
Silver      Driven UK, Horley
Bronze    Herts Executive, Welwyn Garden City

2016

Gold       Airport Lynx, Cambridge
Silver      Auto Executive Corporate Travel, Redcar
Bronze    Driven UK, Horley

2015

Gold       Club Class Chauffeurs, Hailsham
Silver      Capstar Chauffeurs, London
Bronze    Airport Lynx, Cambridge
Bronze    Home James, Birmingham

2014

Gold       Capstar Chauffeurs, London
Silver      Airport Lynx, Cambridge
Bronze    England Limousines, London

2013

Gold       Club Class Chauffeurs, Hailsham
Silver      Fylde Executive, Blackpool
Bronze    England Limousines, London


Chauffeur Company of the Year (31+ vehicles)

Gold – Little’s, Glasgow

Silver – Excel Executive, London

Bronze – Driven Worldwide, London

Sponsored by Audi

QSi Littles

This is another tough category, where Quality and Service are a given – so it’s often down to Innovation to decide the medals.

Our outstanding Gold winner is a company with a highly distinctive brand – you’ll not mistake Little’s burgundy cars for a rival’s vehicles. Growth has been almost as impressive as its driver retention levels, while a focus on new vehicles means the company has one of the cleanest fleets in its home city. Showing Glasgow what a quality chauffeur company looks like, please congratulate Little’s.

QSi Excel Executive

A focus on events is at the core of our Silver winner’s business. A major change of ownership and focus two years ago has paid dividends for Excel Executive, giving the company the confidence to grow – even running events hundreds of miles from its home base. Throw great driver training and technology into the mix, and it’s a winning formula.

QSi Driven Worldwide

Our Bronze award goes to a consistent performer that has won this category in the past. The judges were this year impressed with Driven Worldwide’s strong focus on driver and customer loyalty, and the impressive new systems, including a structured career path for all drivers. 

ROLL OF HONOUR

2018

Gold    Airport Lynx, Cambridge

Silver  Club Class Chauffeurs, Hailsham

Bronze Driven Worldwide, London

2017

Gold       Club Class Chauffeurs, Hailsham
Silver      Brunel, London
Bronze    Little’s Chauffeur Drive, Glasgow
Bronze    Premiere Chauffeur Drive, London

2016

Gold       Driven Worldwide, London
Silver      Premiere Chauffeur Drive, London
Bronze    Tristar Worldwide, London

2015

Gold       Driven Worldwide, London
Silver      Tristar Worldwide, London
Bronze    Parker Car Service, London

2014

Gold       Tristar Worldwide, London
Silver      Driven Worldwide, London
Bronze    BCH London, London

2013

Gold       Tristar Worldwide, London
Silver      Cabot Global, London
Bronze    Brunel, London


Professional Driver of the Year

Gold – Scott Phillpot, Belgraves of London

Silver – Steve Sommerfeld, Marshalls of Cambridge

Silver – Peter Conisbee, Drive Arrive

Sponsored by BMW

QSi Scott Phillpot

The final category of the Professional Driver QSi Awards is our Flagship Award – Professional Driver of the Year.

The Award is for an individual private hire driver or chauffeur, who provides the absolute highest standard of service, in terms of driving skills, customer service, personality, and ability to represent their company.

Our Gold winner is a chauffeur who has worked his way up through a career as a garage mechanic, and RAC breakdown van driver and a fleet manager before becoming a chauffeur seven years ago.

It’s only fitting that one of the best companies of 2019 has the best driver – our Professional Driver of the Year is Scott Phillpot, from Belgraves of London.

Always prepared to go the extra mile and unflappably coping with difficult situations, Scott is described by his company boss in glowing terms: “He genuinely feels great joy if a customer has enjoyed their experience with him, His pride and dedication to the job is second to none.”

QSi Steve Sommerfeld

Our Silver winner is one of the most experienced chauffeurs in the business. Steve Sommerfeld has run highly-regarded companies, trained chauffeurs to NVQ level, and currently manages a team of high-level corporate chauffeurs to the highest standard for Marshalls of Cambridge.

In a previous life Steve has received a QSi Award before, and in addition to his day job, he has set up a professional body that is helping to raise chauffeuring standards across the industry.

His employer, Marshalls of Cambridge, says: “His professional attributes embody the example of a well-rounded, dedicated and experienced chauffeur.”

QSi Peter Conisbee

Our Bronze award goes to a man who has only been a chauffeur for less than two years. But Peter Conisbee’s expertise as a former – and decorated – police officer has given him the ability to cope with any situation.

His company owner at Drive Arrive describes him as “a natural and outstanding chauffeur” and “a popular, caring and capable professional”. 

ROLL OF HONOUR

2018

Gold       Paul Garratt, Excel Executive
Silver      Terry McCann, Herts Executive
Bronze    Stuart Johnson, Wayland Executive Cars

2017

Gold       Hilary Hutchinson, Lakeland Chauffeurs
Silver      Simon Peacock, Capstar Chauffeurs
Bronze    Marc Brodie, GLH
Bronze    Bogdan Tepes, Herts Executive

2016

Gold       Andrew Matthews, Alpha Executive Cars
Silver      Paul Bhamra, Tristar Worldwide
Bronze    Michael Browne, Driven Worldwide

2015

Gold       Danny Richards, Capstar Chauffeurs
Silver      Hilary Hutchinson, Lakeland Chauffeurs
Bronze    Paul Stanley, Tristar Worldwide

2014

Gold       Eric Bonful, Greentomato Cars
Silver      Kevin Willis, Chirton Grange
Bronze    Paul Alleman, Tristar Worldwide
Bronze    Clive Pearce, England Limousines

2013

Gold       Robert Mroczek, England Limousines
Silver      Andrew Fowler, Location Chauffeurs
Bronze    Maurice Holman, Tristar Worldwide